1οΈβ£ Subscription & Setup
β Your subscription includes access to your selected ConvertPro product.
β Setup is FREE (Waived setup fee equivalent to 1 monthβs subscription).
β Setup typically takes 5 to 14 business days depending on product complexity.
2οΈβ£ Payment & Billing
β ConvertPro products are billed on a monthly subscription basis.
β Your first payment will be charged upon sign-up, and subsequent payments will be auto-billed monthly.
β Payment failures may result in account suspension until settled.
3οΈβ£ Cancellation Policy
β ConvertPro operates on a month-to-month basis β no long-term contracts.
β You can cancel anytime with one month's notice before your next billing cycle.
β Cancellation requests must be submitted in writing via email.
4οΈβ£ Performance Disclaimer
β While ConvertPro automates key processes, results are not guaranteed.
β Success depends on factors such as business engagement, client responsiveness, and industry trends.
β We provide the tools, but like anything else, results will vary based on usage and external factors.
5οΈβ£ Data Protection & Confidentiality
β Your client data remains confidential and secure within ConvertPro CRM.
β We do not share, sell, or distribute your data to third parties.
β You are responsible for ensuring compliance with data protection laws within your business.
5οΈβ£ Data Protection & Confidentiality
β Your client data remains confidential and secure within ConvertPro CRM.
β We do not share, sell, or distribute your data to third parties.
β You are responsible for ensuring compliance with data protection laws within your business.
6οΈβ£ Product Usage & Requirements
β WhatsApp integration is required for ConvertPro products that rely on messaging (e.g., Appointments, Database Reactivation).
β You are responsible for providing necessary business details for setup (e.g., logo, database, WhatsApp number).
β Failure to submit required information may delay your setup.
7οΈβ£ Support & Service Availability
β We provide onboarding and customer support to ensure smooth implementation.
β Support inquiries will be handled within standard business hours.
β ConvertPro products require internet access to operate effectively.
8οΈβ£ System Updates & Changes
β We continuously enhance ConvertPro products to improve performance and features.
β Feature updates or minor changes may be applied automatically to optimize functionality.
β We reserve the right to adjust pricing, features, or service terms with prior notice.
9οΈβ£ Refund Policy
β ConvertPro subscriptions are non-refundable, except in the case of system errors preventing usage, or unless otherwise specified.
β If you experience technical issues, we will work to resolve them before considering any refund requests.
β Practice Grow AI PLUS Trial: If you do not cancel, the R1,999 once-off setup fee is non-refundable.
β Acceptance of Terms
By signing up for any ConvertPro product, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
π Still have questions? Contact us for assistance!